ScreenSquid News

Get video bug reports and feedback from real users

“Every time I click the button, that other thing breaks!” Does this sound familiar? If it does, you’re probably on the receiving end of website support. Visitors who are trying to be helpful often end up leaving vague or confusing feedback...

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How-To

How to set up video feedback widget on your website.

Are you stoked on the idea of getting feedback with your website visitor session recordings? The feedback widget is super easy to set up, just enable the widget and select a color when you set up your plugin. When you copy and paste the...

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ScreenSquid News

New Frequently Asked Questions

We’ve got a new FAQ page! We took all the questions we’ve been getting asked over and over and turned them into one giant awesome cheat sheet for ya. Go check it out! Some of our favorites: Is it possible to exclude visitors from certain IP addresses...

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ScreenSquid News

Improved Caching for Session Recordings

We’re happy to announce an updated caching system for ScreenSquid today. ScreenSquid now archives the CSS for every one of your recordings. This means that your recordings resemble exactly what the visitor saw when they visited your site since you’re viewing the same file. This file will be available for...

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